Lisa has been working in Property Management for 25 years now. Beginning in South Auckland and north Waikato, later moving into a role that took her all over Auckland and then for the last 5 years in Thames. In that time there have been many changes but essentially the core of Property Management has stayed the same.

Careful tenant selection is imperative to achieving the right relationship between owner, tenant and property manager. The perfect tenant for one owner may be entirely wrong for another. "I don't think I've ever dealt with a completely unreasonable owner or tenant - it's all in the way their relationship is mediated that produces success".

At this stage property management is a balance between managing tenancies and making sure owners are being given the correct information, "It feels so fluid at the moment from meth testing to the Healthy Homes act you almost need to check every day for changes."

With a special interest in the Residential Tenancies Act and Tenancy Tribunal Lisa offers sound advice to prevent conflict. In the rare times when a Tribunal appearance is necessary, an application that is prepared by an experienced hand is essential.

"I'm looking forward to meeting property owners to show them that Rental Property Investment is still sound. The hype surrounding the changes in our industry have made it unnecessarily daunting. A simple checklist often shows that houses are almost over the line with compliance, otherwise a plan can be made to stretch out the costs to bring them up to date."